Shipping policy
Shipping Policy
Company details:
GLOBAL PRODUCTION NETWORK SRL
CUI: RO 50336083 (VAT payer)
Trade Register No.: J2024004929231
EUID: ROONRC.J2024004929231
Established: July 8, 2024
Website: schoolfashion.ro
1. Shipping Zones
We currently ship orders within Romania. International delivery may be available upon request; please contact us at contact@schoolfashion.ro for details.
2. Processing Time
-
Orders are processed Monday to Friday (excluding public holidays).
-
Standard processing time is 1–2 business days after the order confirmation.
-
During peak seasons or special promotions, processing may take longer.
3. Delivery Time
-
Standard delivery within Romania: 1–3 business days after dispatch, depending on the courier service.
-
For remote areas, delivery may take up to 5 business days.
-
Estimated delivery times are provided at checkout but may vary depending on courier delays or unforeseen circumstances.
4. Shipping Fees
-
Shipping fees are calculated at checkout and depend on the chosen delivery method, destination, and package weight.
-
Free shipping may be offered for orders above a certain value, as displayed on our website.
5. Order Tracking
-
Once your order has been shipped, you will receive an email with tracking information.
-
Customers are responsible for tracking their order using the information provided.
6. Delivery Issues
-
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping fees to re-send the order.
-
We are not responsible for delays or lost packages caused by the courier company or events outside our control (force majeure).
7. Damaged or Missing Items
-
If your order arrives damaged or with missing items, please notify us within 48 hours of receipt at contact@schoolfashion.ro.
-
We may require photos of the package and products to process a replacement or refund.
8. Contact
For any questions regarding shipping, please contact us:
📧 Email: contact@fashionuniform.ro
📞 Phone: +40 763 748 227